Frequently Asked Questions

ServiceStamp is a specialised vehicle service history checking service for Ireland. We retrieve the official manufacturer (main dealer) service records held in the manufacturer's own systems, using your car's Irish registration number or its 17-character VIN (Vehicle Identification Number). Your instant digital report shows service dates, odometer readings, service types, and the maintenance carried out at authorised dealerships.

It is not a vehicle history / finance check, and it doesn't include independent garage or DIY servicing.

Our reports include official manufacturer dealership service records with the following details:

• Service dates for each maintenance event
• Recorded odometer reading at each service (km for Irish-market cars; UK imports usually read in miles)
• Types of service performed (annual, interim, major service)
• Specific service actions and work completed
• Dealership locations where services were performed
• Vehicle information verified from manufacturer records

Reports cover vehicles from Model Year 2012 onwards across 39 supported car brands.

See a sample report

ServiceStamp provides official manufacturer service history:

• Manufacturer service records - From official dealership databases

We do NOT provide:

• Independent garage records - Services from non-franchise garages
• Vehicle history / finance checks - Finance checks or insurance write-offs
• Accident/damage history - Body shop or repair records
• Outstanding finance - Financial obligations on the vehicle
• NCT results - Ask the seller for the car's NCT certificate

If you're buying a used car in Ireland and need finance or write-off checks, use a vehicle history / finance check service alongside our report, and look at the NCT certificate and Vehicle Registration Certificate (VRC) too.

We support 39 manufacturer brands including:

• Premium German: Audi, BMW, Mercedes-Benz, Porsche, Volkswagen, Mini, Opel
• British: Jaguar, Land Rover, Vauxhall, Bentley
• French: Peugeot, Renault, Citroen, DS, Alpine, Dacia
• Italian: Alfa Romeo, Fiat, Ferrari, Maserati
• Asian: Toyota, Honda, Nissan, Mazda, Kia, Lexus, Subaru, Suzuki, Infiniti
• And many more: Ford, Volvo, Dodge, Jeep, Chrysler, Skoda, Seat, Cupra

See our homepage for the complete list of supported brands.

Reports are generated instantly after payment confirmation. You'll receive your digital service history report within seconds via email and can access it immediately through a unique URL. No waiting, no delays - your report is available right away.

Your report is stored indefinitely with lifetime access. Save the unique URL provided after purchase to view your report anytime, anywhere. No account or login required - the URL is your permanent access key. We recommend bookmarking it or saving the email confirmation.

Your first service history report costs €14.99, and repeat customers get further reports for €12.99. Each is a one-time fee providing instant report generation and lifetime access. There are no hidden charges, subscriptions, or recurring fees. Prices include Irish VAT.

Yes, absolutely. All payments are processed through Stripe, the industry standard for secure online payments. Stripe uses bank-level encryption and is PCI DSS Level 1 certified (the highest security standard). We never see or store your full card details - Stripe handles all payment information securely. Your transaction is protected with the same security used by major banks and companies worldwide.

Yes! Irish customers can use their registration number (number plate) - it's often the easiest option. Simply enter your registration when prompted, and we'll automatically look up your VIN and retrieve your service history.

Why use registration instead of VIN?

• Easier to remember - visible on your number plates
• No need to dig out your Vehicle Registration Certificate (VRC, often called the logbook)
• Same comprehensive service history report
• Same price

Both current and older Irish formats work - for example 191-D-12345 (since 2013, with 1 or 2 after the year for January-June or July-December registrations) or 08-C-1234.

Yes. UK imports make up a big share of used cars in Ireland. Once an import has paid VRT and been given an Irish registration, you can search by that Irish reg or by its 17-character VIN. The report shows the service records the manufacturer holds against that VIN.

• Ask the seller for any paperwork from the car's UK years and compare it with the report
• UK imports usually read in miles rather than km, so check which unit each odometer reading uses

The NCT is a roadworthiness test, not a service. A car has its first NCT at 4 years old, then every 2 years, and every year once it's 10 years old. NCT certificates and pass history won't tell you whether the oil and filters were changed on time, but they do help corroborate upkeep and odometer readings.

Compare the readings on the car's NCT certificates with those at each main dealer service in your report - they should climb steadily. Anything that goes backwards is worth questioning before you buy.

Your VIN (Vehicle Identification Number) is a unique 17-character code. You can find it in several locations:

• VRC (Vehicle Registration Certificate, or "logbook"): Look in the VIN/Chassis Number box on the front page
• Windscreen: Small metal plate visible through the windscreen at the bottom of the driver's side
• Driver's Door Jamb: Open the door and check where the door latches
• Under the Bonnet: On the bulkhead between engine and passenger compartment
• Insurance Documents: Your insurance certificate lists the VIN

Format: VINs are exactly 17 characters (letters and numbers, excluding I, O, and Q to avoid confusion with 1 and 0). Example: WBA1234567890ABCD.

We generally cover vehicles from Model Year 2012 onwards. This is when most manufacturers implemented digital service history systems. Some premium brands (BMW, Mercedes, Audi) may have coverage from 2010 onwards. Coverage varies by manufacturer - older vehicles may have limited or no digital records as they primarily used paper service books.

No. ServiceStamp exclusively checks official manufacturer dealership service records from OE (Original Equipment) databases. We do not have access to independent garage records as these are not centrally stored in manufacturer systems. If your vehicle was serviced at independent garages, those records will not appear in our reports - ask the seller for the garage invoices instead. If a car has no main dealer records at all, the report will show zero records and we refund you in full automatically.

If you accidentally enter the wrong VIN or registration and we successfully generate a report for that incorrect identifier, we cannot offer a refund. Our system provided the service correctly based on the information you submitted.

Prevention tips:

• Double-check your registration or VIN before submitting
• VINs are exactly 17 characters (never contain I, O, or Q)
• Irish registration numbers use the year-county-serial format (e.g. 191-D-12345, or 08-C-1234 for older cars)
• Compare your entry with the VRC character-by-character

If you realise the error before viewing the report, contact us immediately - we may be able to help.

Yes! Each report covers one VIN: €14.99 for your first, then €12.99 for each repeat report. There's no limit to how many vehicles you can check. If you're a dealer, or shortlisting a few cars on forecourts and in private ads around Ireland, simply purchase a report for each VIN you want to check. Each report provides lifetime access via its own unique URL.

We take data privacy seriously and comply with GDPR and the Irish Data Protection Act 2018. Here's what we collect and why:

• Email Address: To send your report and order confirmation
• VIN or Registration: To query manufacturer databases
• Payment Info: Processed securely by Stripe (we don't store your card details)

Your data is:

• Stored securely in encrypted databases
• Never sold or shared with third parties for marketing
• Retained to provide lifetime report access
• Protected by industry-standard security measures

Read our full Privacy Policy for complete details on data handling and your rights under GDPR.

Yes. You have the right to request deletion of your personal data under GDPR (Right to Erasure). Contact us to make a deletion request. Note: We may be required to retain certain data for 7 years for Irish tax and accounting compliance, but we'll delete all data possible within legal constraints.

If you're having trouble accessing your report:

1. Check your email spam/junk folder - sometimes our emails get filtered
2. Search your inbox for "ServiceStamp" or "service history"
3. If you lost the email, contact us with your VIN or registration and email address - we'll resend your report link
4. Make sure your browser allows cookies and JavaScript (required for viewing reports)
5. Try a different browser or device if the report won't load

We're here to help! Email us and we'll get you access to your report within 24 hours.

For any questions, issues, or refund requests, get in touch via our contact form.

Response time: We aim to respond within 24-48 hours (typically much faster). For urgent issues, please include "URGENT" in your message subject line.

Our complete Terms of Service, including detailed refund policy, service limitations, and user responsibilities, are available at: Terms of Service